The second-hand marketplace Shoppers Share Anger About Sizing Changes

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

This online marketplace has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.

Online Platforms Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to review their products and adjust the sizing manually if necessary, resulting in member annoyance.

Size Classification Updates

Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.

Shopper Accounts

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Manual Updates

Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.

Service Background

The platform boasts over 100 million members, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.

Denise Brewer
Denise Brewer

Seasoned gambling analyst and writer with over a decade of experience in the online casino industry.